European School of Molecular Medicine

PhD Applications - HELP

• You haven't received the registration email to proceed with the application?
• Wait a little bit. Sometimes there can be delays in the email delivery.
  
• The email you inserted might not be correct. In this case a message appears: "Your email address is not valid".
  Restart the procedure.
• If nothing works, contact phdsemm.it

• The link included in the registration email doesn't work?
• Try to copy and paste the address in the address bar.
• If nothing works, contact phdsemm.it

• The system doesn't allow you to submit the application form?
• Be sure you have filled out all the mandatory fields (they are marked with a *).
• See the example as reference

• You haven't received the confirmation email?
• Wait a little bit. Sometimes there can be delays in the email delivery.
• When you successfully submit an application form, a message appears confirming this. If you don't see this message, your application is still pending: access it and complete the missing information.
• If nothing works, contact phdsemm.it and we will send you the confirmation email.

• After submission of your application form, you are not able to login?
• Be sure that you inserted the password correctly.
• The session is expired. Quit the browser (Firefox, Explorer, etc) and start again.
• Insert your email address in the login section without password: a message will be displayed that allows to ask for a new password.

• You want to apply to more than one SEMM program but the system doesn't allow you to do so?
• Register with another email account and proceed with a new subsmission.

• The referees didn't receive the reference request email?
• The referee should check that the email has not been delivered to the spam folder.
• The email address you inserted is not correct: contact phdsemm.it and communicate the correct one.